Frequently asked questions.

We’re here to help and guide you on a fun, safe and thrilling adventure experience.

  • What’s the difference between guided and self-guided adventures?

    In our guided adventures you’ll have the safety and assurance of a professional adventure guide with you every step of the way. All our guides are trained and accredited outdoor adventure specialists with current Working with Children Check and First Aid Training. On a self-guided adventure we’ll provide transfers and adventure equipment, but you’ll have the freedom to enjoy the activity at your own pace.

  • Are your adventures suitable for children?

    Yes, most of our adventure activities are suitable for children aged 6 and above. However, please check our age guide listed on our individual adventure products. If you’re unsure which activity is suitable for your child please contact us to discuss your options.

  • What happens if it starts raining while I’m out on tour?

    If it’s a little light drizzle then we’ll continue with the adventure as planned. However, if the weather turns quickly then we’ll make a judgement call based on how quickly the shower will pass, how strong the rain is, if there is lightning, thunder and strong winds. While some inclement weather is to be expected in nature based adventures, we take your comfort and safety in the outdoors very seriously.

  • Do you provide catering on tour?

    We currently provide a unique Silva Coffee Roasters tasting experience available on selected tours. Partnering with Oscars on the Yarra we are now providing a special picnic experience that can be enjoyed at the conclusion of your adventure tour in a lush tranquil setting by the Yarra River. You can choose from a selection of sandwiches, an antipasto platter or 3 cheese picnic boxes. Pair with a bottle of wine or champagne bought separately.

  • Can I go river sledding on my own?

    Never use a river sled on your own, always have a friend with you.

  • Do I need to be able to swim to go in the river?

    Yes, you must be able to swim. Water levels are variable along the river with some shallow sections and some very deep pockets. It is also a moving river with some grade 1 & 2 rapids. If you can not swim do not go in the river. If you are not confident or a weak swimmer please speak to us about joining a guided adventure.

  • Do I need to wear shoes in the river?

    We highly recommend wearing river booties or sneakers to avoid glass and other obstacles found in the river such as fish hooks and debris.

  • What should I wear to go caving?

    The cave we operate in is a creek cave and you will be crawling and sliding your way through. We highly recommend hiring a pair of caving overalls to protect you and your clothes from wear and tear. Alternatively, wear a pair of long sleeve pants, long sleeve top and closed toe shoes.

  • Is there an age limit for river sledding?

    Yes, we only offer self-guided river sledding to children aged 6 and above and guided river sledding to children aged 12 and above. It is not advisable for anyone under 130cm to participate in river sledding as you need to have the height and arm width to manoeuvre the sleds safely and effectively.

  • What happens if it is raining on the day of my tour booking?

    If it’s a little light drizzle we’ll continue with the adventure as planned. However, if it turns to torrential rain with high winds then we’ll work with you to reschedule your tour for another date. While some inclement weather is to be expected in nature based adventures, we take your comfort and safety in the outdoors very seriously.

  • Do you provide wetsuits or wetsuit tops for river sledding?

    Yes, we do. We provide a neoprene wetsuit top and farmers wetsuit option for hire. The Yarra River remains cool all year round and while refreshing it is advisable to wear board shorts with a wetsuit top in summer and a farmer’s wetsuit and wetsuit top in winter.