Frequently asked questions.

No, they’re not. There’s always a level of inherent risk in any adventure activity, that’s part of what makes it exciting. There are risks outside of our control, like weather, natural terrain, local wildlife (yes, that includes snakes and spiders!) and other people. What we can control, we take seriously. We use high-quality gear, provide thorough safety briefings, stay up to date with local conditions, and have experienced adventure guides equipped with first aid and safety gear. But ultimately, your safety depends on you. That’s the part we can’t manage. Ask yourself: have I chosen an activity that’s within my ability? Can I swim? Can I ride a bike? Am I comfortable managing myself in an unfamiliar environment? Be honest with us, and yourself, about your skill level, your medical considerations and the people in your group. When you sign up for an adventure, you do so knowing the risks.

If you lose or damage your hire equipment beyond repair, you’ll need to replace it. Replacement costs are as follows:

• Bike: $1,600
• River sled: $650
• Rive Tube: $450

We invest in high quality gear to ensure you have the best possible adventure experience, so unfortunately, replacing it isn’t cheap.

I have chosen an adventure that suits my ability and skill level
I can swim
I am comfortable in moving water
I can ride a bike
I have a reasonable level of fitness
I have disclosed any relevant medical considerations
I have read and signed the waiver and medical consent e-form

If you‘ve answered yes, then you’re good to go. Let’s get wild in nature!

Yes, you must be able to swim. Water levels in the Yarra River fluctuate daily due to rain and other environmental factors, with some sections being shallow and others containing deep pockets. As a dynamic waterway, the river features gravel rapids and areas with grade 1 and 2 rapids. If you are unable to swim, please avoid entering the river. For those who are less confident or weaker swimmers, we recommend speaking with us about participating in a guided adventure for a safer experience.

If it’s a little light drizzle we’ll continue with the adventure as planned. However, if it turns to torrential rain with high winds and lightening then we’ll work with you to reschedule your booking for another date. While some inclement weather is to be expected in nature based adventures, we take your comfort and safety in the outdoors very seriously. For more information, please read our Booking and Cancellation Policy – Terms and Conditions.

Yes, most of our adventure activities are suitable for children. However, please check our age guide listed on our individual adventure products. If you’re unsure which activity is suitable for your child please contact us to discuss your options.

In our guided adventures you’ll have the safety and assurance of a professional adventure guide with you every step of the way. All our guides are trained and accredited outdoor adventure specialists with current Working with Children Check and First Aid Training. On a self-guided adventure we’ll provide transfers and adventure equipment, but you’ll have the freedom to enjoy the activity at your own pace.

Never use a river sled or a river tube on your own, always have a friend with you.

We highly recommend wearing river booties or sneakers to avoid glass and other obstacles found in the river such as fish hooks and debris.

River tubing and river sledding mainly differ in the gear you use. With tubing, you’ll sit or lounge on an inflatable tube, floating down the river while using your hands to paddle and steer (we do offer paddles if requested). Sledding, on the other hand, uses 2-meter-long sleds that look like heavy-duty lilos, where you lie on your stomach for better control, although you can also lie on your back, kneel, or stand, offering more versatility. Both provide a fun way to enjoy the river, but sleds tend to handle shallow spots better, which is ideal for the lower water levels we often see on the Yarra River in summer. But ultimately, the choice is yours, which is why we offer both options.